Access to medical records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Please...
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you...
Complaints
If you have a complaint about the practice, please call the Practice Manager. If you prefer, you can write to us. We will answer your concerns as soon as possible....
GP net earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs...
Health information
Self care advice and links to helpful resources.
Medical education
Townsend House is a teaching practice working closely with the Royal Devon & Exeter Hospital and the University of Exeter, having frequent students join our team on placement provides a...
Patient confidentiality
You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse or receptionist, will remain confidential. Even if you are under 16, nothing...
Patient group
We have an active patient participation group at our practice. The Townsend House PPG is chaired by Roger Trapani who can be contacted on rogertrapani308@yahoo.com. Our PPG meets quarterly at...
Patient rights and responsibilities
Practice Charter Our Responsibilities to You You will be offered a health check on registering with the Practice. We will offer an urgent consultation on the same day but not...
Patient survey and results
We will publish the latest patient survey and results information on this page.
Practice policies
Read our practice policies on these pages.
Research practice
Townsend House Medical Centre is a research practice. Research can: Find new and better ways of preventing, diagnosing and treating diseases or conditions Test new ideas that could improve the...
Using this website
The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute...
Veteran friendly GP practice
Townsend House Medical Practice is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community. Our accreditation shows we can deliver the best possible care...
We are a Safe Surgery
We are proud to be a safe surgery for everyone in our community. We promise to make sure everyone in our community receives quality healthcare. Working with Doctors of the...
Date published: 20th September, 2023
Date last updated: 21st September, 2023