Read our practice policies on these pages.
Accessibility
Accessibility statement for Townsend House Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the...
Chaperone policy
We will always respect your privacy, dignity and your religious and cultural beliefs particularly when intimate examinations are advisable – these will only be carried out with your express agreement...
Data protection
In order to provide the right level of care, we are required to hold personal information about you on our computer systems and in paper records to help us to look...
Frequently asked questions (FAQ)
Why can’t I get an appointment to see my own doctor when I want? General practice has changed considerably in recent years and continues to do so at an ever-increasing...
IT policy
This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;...
Privacy
As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD)...
Violent or abusive behaviour
The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way. GPs and their...
Date published: 20th September, 2023
Date last updated: 21st September, 2023