GP appointments
To request an urgent or routine appointment please complete an online consultation form using the link below or use the NHS app.
If you are unable to complete the online consultation form, please call or visit the surgery and the receptionist will complete the form on your behalf.
Contact number: 01297 20616
Read more about managing your health online.
Nurse appointments
To book an appointment with one of our nurses or HCAs, please call or visit the surgery. The receptionist will be able to book these appointments for you.
Your appointment
There are different types of appointments, all of which need to be booked:
- phone call
- face-to-face at Townsend
- face-to-face at Walrond
Appointments by phone can be more flexible and can often be quicker to book than face to face appointments.
To cancel your appointment:
- fill in an online form
- reply CANCEL to your appointment reminder text message
This is an initiative across Devon whereby patients can make appointments at extended times. This can be early morning appointments from 7am, evening appointments till 8pm, and selected Saturdays.
Appointment types will vary, some being face to face and some via telephone. There will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor, paramedic, nurse or other health care practitioner.
To book an evening appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem.
By contacting us we can fully explain the process, ensure that the booking is appropriate and cover all the relevant information and consent that we need to before we book an appointment for you.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.To request a home visit, it’s helpful if you phone the practice before 11:30am on 01297 20616.