Request Prescription  |  Contact Us  |  Home 
Header Image
Also at: Walrond Medical Centre, Fore Street, Beer, Devon, EX12 3EE   | 01297 625258  
 
Patient Toolbox
General Information
How Do I
Staff Information
Blog
 
 
blog
 
 
 
 
 
 


We are now offering Carers Health and Wellbeing Checks.....For information, please enquire with reception...........................................Please, if you cannot make your booked appointment, ring reception to cancel and allow someone else the opportunity.....................................Have you tried ordering your repeat prescription online? If not, why not give it a go? Click through to the Patient Toolbox to get started....................................


Welcome to Townsend House Medical Centre
This website outlines the services we provide for our patients and will give you information that we hope you will find useful. We also offer some interactive services which we hope you will find beneficial.

We are three doctors working in partnership from modern purpose built premises, assisted by a full Primary Health Care Team of salaried GP's, practice nurses, district nurses, health visitor and administrative staff.


Appointments
From this week patients will now be able to book appointments with Doctors and Nurses up to 12 weeks in advance. For example: patients visiting the surgery for b12 injections will now be able to book their next appointment before leaving the surgery.

 

Healthy Lifestyle Clinics
Townsend House Medical Practice is pleased to announce that with effect from Monday 6 July 2015 we will be running healthy lifestyle weight management clinics with our specialist advisor - Mrs Alice Lamb. To qualify for these clinics you must be referred by your GP or other Health Care Professional. For further information please speak to your GP or a member of our reception team.

 

Named GP
All patients at Townsend have a named GP who is responsible for your overall care at the practice, if you do not know who your named GP is please ask at reception, if you have a preference to which GP that is, the practice will make reasonable efforts to accommodate this request.


Care Quality Commission (CQC) Reports

After undergoing a CQC inspection we are delighted to be able to give access to our ratings.

Please click here to view our premises rating
Please click here to view our activity rating

For more information about the Care Quality Commission please click here


Vision Online to SystmOne Online Services

We have recently transferred clinical systems to SystmOne. We are aware patients have previously registered for Vision online repeat prescription services, which enables patients to order their repeat medication.

We are pleased to announce that this service is available in SystmOne, if you would like to register for this service a form will need to be completed - these forms can be obtained from reception or via this website.

If you have previously registered for Vision online services you will automatically be transferred to SystmOne online. Any patients registered with Vision online services will receive letters with their login details for their SystmOne online account.

If you have any questions regarding this service please do not hesitate to contact the surgery.

To download the SystmOne Online Registration Form please click here




Friends & Family Test

We would like your feedback on the care and/or treatment we give you any time you visit us or have contact with the practice. It doesn't take long.

Put us to the test and tell us what is working well and what we can do to improve. You can say what you think without giving your name and we will use this information to plan improvements to our services.

To complete a feedback form please visit the surgery or fill out an online form by clicking here.



Minor Illness Service
Townsend House Medical Centre are delighted to announce a new Minor Illness service for our patients. We are pleased to welcome Aimee Seward who will be joining our team in April 2014. Aimee has previously worked in Chard Minor Injury Unit and is highly skilled in managing minor illnesses and injuries. She will be doing a daily clinic, Monday to Friday for patients registered at the practice with minor illness or injury problems who previously would have had to travel to Honiton MIU to be seen. If you have any queries about this new service please don't hesitate to contact the surgery.


A day in the life of Your GP

The Doctors together with our Patient Representative Group thought it might be useful to provide a synopsis of the average day encountered by the GP's. This has been produced on the basis of a typical day, however, there are days when deviation occurs such as, emergencies that can come in at any time and these must take priority over routine work. Click here to access. (PDF File)
 



Interesting Facts & Figures

We have compiled a list of interesting facts and figures detailing how many patients we have seen in surgery, how many people use this website, how many prescritptions we have prepared and more. Please click here to download the PDF File.

CCG Logo

New Devon CCG

From 1st April 2013 we are part of the Northern, Eastern and Western Devon Clinical Commissioning Group. 
Click here to visit their website.

 

 

 

 

 

 

 

repeats spashappointments splash